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Returns Policy

Returns policy

If for any reason you are not happy with your purchase, we will exchange or refund it (non tobacco items only) within 7 days of purchase. Where a product is faulty, or becomes faulty within 28 days of purchasing, we will offer a replacement or refund. If an item is bought incorrectly, or is not faulty we will charge a 5% re-stocking charge and shipping charges will not be refunded.

Please contact us before sending any item back as we will not accept any product without our consent.

Important Notice: Last day of posting before Christmas is 21st Dec (not guaranteed to arrive before Christmas.
Please refer to the Royal Mail website for further information on delivery timings over the festive period).
Back to normal on 3rd January 2019.
Important Notice: Last day of posting before Christmas is 21st Dec (not guaranteed to arrive before Christmas.
Please refer to the Royal Mail website for further information on delivery timings over the festive period).
Back to normal on 3rd January 2019.
Contact Us At:
10 Higher Church Street,Blackburn,Lancashire
United Kingdom,BB2 1JG
Email: hello@tobaccospecialists.co.uk

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