Returns Policy

Returns policy

If for any reason you are not happy with your purchase, we will exchange or refund it (non tobacco items only) within 7 days of purchase. Where a product is faulty, or becomes faulty within 28 days of purchasing, we will offer a replacement or refund. If an item is bought incorrectly, or is not faulty we will charge a 5% re-stocking charge and shipping charges will not be refunded.

Please contact us before sending any item back as we will not accept any product without our consent.